Shipping policy
At PureVita Supply, we strive to provide fast and reliable shipping for all our wellness products. Our goal is to ensure your order arrives safely and on time.
Order Processing
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Orders are typically processed within 1-2 business days after payment is confirmed.
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Orders placed on weekends or holidays will be processed the next business day.
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You will receive an email confirmation once your order has shipped.
Domestic Shipping (U.S.)
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We offer standard shipping across the U.S., typically delivered within 3-7 business days.
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Expedited shipping options are available at checkout for faster delivery.
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Shipping costs are calculated at checkout based on your order size and destination.
International Shipping
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We currently ship to select international locations. Delivery times may vary depending on the destination.
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International shipping charges and customs duties may apply. Customers are responsible for any additional fees.
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Delivery typically takes 7-21 business days depending on the destination country.
Tracking Your Order
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Once your order has shipped, you will receive a tracking number via email.
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You can use the tracking number to monitor your order’s progress on the carrier’s website.
Damaged or Lost Shipments
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If your order is lost or arrives damaged, please contact our support team immediately at support@purevitasupply.com.
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Include your order number and any relevant details, and we will work with you to resolve the issue promptly.
Contact Information
For any questions about shipping, delivery times, or order tracking, please contact:
PureVita Supply
Email: support@purevitasupply.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
This shipping policy ensures transparency, builds trust with your customers, and aligns with standard Shopify store practices.